Q: Are these controllers detectable or a possible ban if used in game-play?
A: Absolutely not! Our controllers are 100% undetectable and will never give you any issues on Xbox live, but if you play in public matches and get enough complaints from other players, your gamer tag can be banned by Xbox live (rapid fire only).
Q:What are the differences between the Lightning Stealth, and the Lightning Button?
A: The difference is how you control the modes and the mod itself.
Our Lightning Stealth Controller looks totally stock, with no added buttons; the mode and the mod are controlled by the sync button. The Rapid fire is controller by L and R triggers
Our Lightning Button has the ability to enable/disable rapidfire on each trigger; the mode and the mod are controlled by 2 added underside buttons each trigger mode and mod is controlled independently.
Q: What kind of warranty/guarantee is offered with your products?
A: 7 Day No Hassle Money Back Guarantee.
Return your undamaged Lightning controller within 7 days of receiving it, and we will refund your purchase with NO HASSLE, (Less shipping and handling).
B: 90 Days Parts and Labor
If your controller should fail within 90 days of purchasing, due to defect in workmanship or manufacturing; we will repair or replace your controller. (Less shipping and handling).
Even though we are confident your controller will not fail, we also offer an extended 1 year warranty for only $5.99 available during checkout only.
Repairs / replacements take anywhere from 1-3 days, so rest assure we won't leave you without your precious controller for long.
Q: How quickly will I receive my product?
A: Your controller will be shipped UPS ground within 3 business days from purchase. International orders can expect longer depending on location and customs.
Q: Do you ship out of the US?
A: Yes! We happily ship anywhere.
Q: How can I contact you?
A: For a prompt reply, please write us at firstname.lastname@example.org
Q: What makes your controllers better than your competition?
A: Our controllers are built in a factory on high tech machinery, by skilled technicians, using high quality parts, not by your neighbor in his garage with a $7 soldering iron. We have teams devoted to research, development, design, testing, and manufacturing. We know how our devices will work and how they hold up, long before we release them. It is impossible to find a better built controller on the market today. Don't be fooled by the other guy's promises. When you use our product you will know you made the right choice!